Refund policy

✅ INAYATÉ — Returns & Exchange Policy

We want you to love your INAYATÉ purchase 💛
If you need help with an exchange, we’re here for you.

✅ Exchange Eligibility

  • Exchange requests must be made within 3 days of delivery.

  • Items can be exchanged within 7 days of delivery.

  • Product must be unused, in the same condition as received, with original tags and packaging intact.

  • Exchanges are subject to product availability.

✅ Damaged / Wrong / Missing Item

If you receive a damaged, wrong, or missing item, please contact us within 24 hours of delivery with:

  • Order number

  • Clear photos or unboxing video

🚚 Exchange Shipping

  • Customer will send the item back at their own return shipping cost.

  • After inspection and approval, INAYATÉ will dispatch the exchange item.

❌ Items Not Eligible for Exchange/Return

  • Custom-made / personalized orders (unless received damaged/wrong)

  • Used items, washed items, or items with any damage after delivery

  • Items without tags or original packaging

  • Items marked Final Sale / Clearance (if applicable)

✅ Refunds / Store Credit

  • We currently do not offer cash refunds.

  • Approved cases are handled as exchange or store credit.

  • Refund requests are only considered if the issue is from our side and a replacement is not possible.

📲 Support

For exchange requests and help:
WhatsApp: 0320-4400-868
Email: info.inayate@gmail.com